Privacy Policy

Welcome to Souk Cart Store  We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.soukcart.store or place an order with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

• Full Name

• Email Address

• Phone Number

• Delivery Address

• Billing Information (if applicable)

• Order Details

• Device Information (browser type, IP address, operating system)

• Website usage information through cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Provide customer support.

• Send order confirmations and delivery updates.

• Improve our website and customer experience.

• Prevent fraudulent activities.

• Comply with legal obligations.

• Send promotional offers or newsletters if you choose to receive them.

3. Payment Information

Currently, we offer Cash on Delivery (COD) as our primary payment method.

Additional payment methods, including secure online payment options such as PayPal, may be introduced in the future.

We do not store your payment credentials on our servers.

4. Shipping Information

Your delivery information is used only for processing and delivering your order.

Orders are generally delivered within 3–5 business days within Dubai, United Arab Emirates.

Delivery times may vary during public holidays, weekends, or due to circumstances beyond our control.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

• Delivery and logistics partners

• Payment service providers

• Government or legal authorities where required by law

• Trusted service providers assisting us in operating our website

All third parties are expected to protect your information appropriately.

6. Cookies

Our website uses cookies to:

• Improve website functionality

• Remember your preferences

• Analyze website traffic

• Enhance your shopping experience

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, misuse, or loss.

While we strive to protect your information, no online transmission or storage method can be guaranteed to be completely secure.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information.

• Request corrections to inaccurate information.

• Request deletion of your personal information where legally permissible.

• Withdraw consent for marketing communications.

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

 

 Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Souk Cart Store

Website: www.soukcart.store

Email: soukcart@gmail.com

Number: +971508404780

Location: Dubai, United Arab Emirates